One paragraph.
One rule.
We're glad to have you with our Company. Our number-one goal is to provide outstanding customer service. Set both your personal and professional goals high. We have great confidence in your ability to achieve them.
Nordstrom Rules: Rule #1: Use your good judgement in all situations. There will be no additional rules.
What about your organization? Do your values so permeate your organization that rules are minimalized?
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