Monday, March 21, 2011

Jumping Ahead to Easter

I'm eight days into a 40-day series of posts about the importance of guest services, especially this year (read the kick-off post here). I thought it would be appropriate to jump to the end so you can get your orientation.

Imagine with me...
It's Easter Sunday night (or the end of the weekend, for those of you that have multiple services spread out over the weekend). You have had great numbers of guests and attenders in your services today. Everything went off pretty well as planned. You're tired - probably just plain worn out. You can't think about another thing.

That's why you need to think about it today (if you haven't already, and I hope you have).

So what are you going to do with the information you collected on all your guests and attenders?

You did collect information, right?

You do have a plan to follow-up on all those people, right?

It's already started, correct?

Just is case you haven't, don't panic! There is still time (with a lot of hard work over the next few weeks) to plan, prepare, and process information that you can gather at Easter services.

Information that will help you connect with guests, and lead them to take the next step in their faith journey...

...even if they don't realize they have one!

Tomorrow: Crash Course in the A word

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