Use “World Class” as the Standard – the average leader is, by definition, average. Consider your leader development task as a challenge to get people to perform at a world-class level. Define what that level means for your organization, and then continually compare current levels of action with that level.
Coach and Train – coaching refers primarily to one-on-one, face-to-face, day-to-day developmental activities. Coaching improves, extends, refines, or redirects behavior where a person already has some knowledge and skill. Training refers primarily to individual or group learning activities to teach or instruct people in knowledge and skill they do not already have. Exceptional leaders use a combination of the two approaches to develop others as leaders.
Polish the Whole Diamond – your ultimate success in developing others as leaders demands that you cultivate the full range of a person’s potential. You must polish all facets of people’s potential to prepare them for any leadership possibility.