Want kinder, gentler e-mails?
The ToneCheck plug-in for Microsoft Outlook scans outgoing e-mail messages and flags wording that could be interpreted as harsh, angry, or offensive.
Not only does it flag curse words, it also detects subtler forms of agression.
Read about it in the link above, or take a look at the October issue of Inc. magazine.
Oh - and read your emails ALOUD if you think they may be a little on the harsh side.