Want kinder, gentler e-mails?
The ToneCheck plug-in for Microsoft Outlook scans outgoing e-mail messages and flags wording that could be interpreted as harsh, angry, or offensive.
Not only does it flag curse words, it also detects subtler forms of agression.
Read about it in the link above, or take a look at the October issue of Inc. magazine.
Oh - and read your emails ALOUD if you think they may be a little on the harsh side.
Just saying...
Showing posts with label communicating. Show all posts
Showing posts with label communicating. Show all posts
Monday, September 27, 2010
Wednesday, August 4, 2010
Four Words to Use Every Day
Most of the time we give ourselves more credit than is due for our conversations. When those conversations are intended to move the listener to take an action, we need to remember the following:
The significance of what we are saying is not always self-evident,
let alone shocking and/or awe-inspiring.
It's time for clarity:
So what?
Keep asking the question till you (and your audience) are satisfied that you are both clear on what is being communicated.
But don't stop there: information without application leads to stagnation.
It's time for transformation:
Now what?
Your audience may have information, but have you given them reason to act on it?
Today.
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